Kinghood Excellence

I believe Cyberhood will take Chain Wave to the next phrase

Ming-jian Tsao CEO Chain Wave	Mr. Ming-jian Tsao, CEO of Chain Wave, that Cyberhood will take the company to the next phrase
	Unlike any other channels of commerce, Chain Wave is working on a in-no-time manner for medical services. Cyberhood extends scopes of data trasmission for me to be on top of everything while traveling. I solved most situations on the road with the shortest difference in time thanks to Cyberhood systems.

Case Info

Case Media

Solutions	Cyberhood ECP, ERP
Requirements	Mobile management, dat security, time difference communications efficiency
Organization	Taiwan, US branches, Malaysia, 25 employees, 80 associated medical staff
System structure	Basic distributed system
Replacement	Paper Fax

與Cyberhood的結緣
用Cyberhood 讓工作多了多隻手
用Cyberhood 走到哪工作到哪
Cyberhood的獨到之處
有無Cyberhood 企業未來決勝點
Cyberhood 世界各地都是辦公室

Cyberhood has become my best friend

"Software we used in the past often got virus, or needed to modification 4 or 5 times in 10 years, during which we were left without machine and had to make do," said Mr. Tsao. "Now, after Cyberhood, our database is still intact. In the past when the system was down, I had to be on site for at 24 hours. Now it takes 15 minutes of my time for re-installation. After that, Cyberhood can do everything else by itself. It takes such a load off my shoulder.

CEO Tsao sees his encounter with Cyberhood is a saving grave. It has been such a solution for problems from the past custom system. Moreover, it has some more future impacts in management.

The future winner is holder of accurate data

Beside being an agency that provides medical equipments and supplies, Chain Wave also assists hopitals to shelter patients who need respiratory care whose medical records are critical for operations, transfers, etc. Chain Wave has an important mission for maintenance and profection of these records.

Mr. Tsao sees from a patient's perspective that, take X-rays for example, "if doctors of different professions can read one X-ray in collaboration and come up with a more affirmative diagnosis, will help grasping of the patient's condition..., the future, will plan and offer Cyberhood platforms to all staff members and medical members wherever they are, to see patients together." Mr. Tsao foresees that the future winner is the holder of accurate information, and Cyberhood's topnotch security has become an important feature in Chain Wave's future blueprint.

Cyberhood charts the future blueprint of Chain Wave

Mr. Tsao's future blueprint also includes sales, "There'll be a POS on Cyberhood platform for hospitals as well as customers." Not only that, Chain Wave plans to go ISO in 2008, build manufacturers that require Cyberhood ERP for production management. They also need KIWI, now WonderBox, to optimize data and help with information on mobiles for a highly efficient workflow.

Complexed distributed system, easy management platform

Chain Wave has over 100 Cyberhood user accounts for their employees, including the medical staff in the hospitals, nurses, RT and manager, in 5 locales over Taiwan, US, and Malaysia. The distributed system work well for all accounts all across the globe.

Communications through Cyberhood has obviously broken the barriers of distance and managements. For example, time setting in the Calendar, and Web Messenger work together to keep messeges intact for all parties concerned. As for Mr. Tsao, whose Workflow has let him work during travel. He can supervise and manage the staff when he's away and on the road.

Enterprise on file:

In October of 1994, in response to the rise of National Health Insurance and new hospitals, Chain Wave was established. It has been distributing medical equipments and supplies since. Chain Wave has now targeting medical supplies in resparitory care to be a global distributor.